Introduction to Ozeki DialerLet me introduce Ozeki Dialer, which is a revolutionary software product. Our company has been developing software for years, that lets the user make automated calls, send bulk SMS text messages or even E-mails. During these years we have managed to perfect these separate software products, but we had to think about whats next. People look for "all in one" solutions so we came up with the idea of rewriting our whole platform from zero, combining our industry leading software into one. Ozeki Dialer enables you to make unlimited automated voice calls, send bulk SMS text messages and E-mails to your groups from computers to regular phones. This solution is based on VoIP technology. The voice messages are forwarded from computers to phones via the network of an Internet based service provider.
Ozeki Dialer is a pioneer in VoIP technology. This software product provides many advantages for you to take your business to the next level. By improving your corporate communication system, Ozeki Dialer makes your company professionally effective, which means more profit. You will reach greater profits due to the decreasing costs. Using Ozeki Dialer, your expenses will be reduced, your colleagues will be more effective and your projects will require less time investments. It allows you to complete e.g. business broadcasts, marketing or political campaigns, send invitations, postcards to your colleagues and increase your sales.
Figure 1 - How Ozeki Dialer works
Ozeki Dialer has many advantages:
How Ozeki Dialer worksAfter Ozeki Dialer was downloaded and installed, it works as follows:
First you have to create a list of contacts in Excel, or connect Ozeki Dialer to another supported database if you dont want to add numbers one by one. You can see which databases are supported beside Excel on Figure 2. Click on "Tutorials" which will take you to our database connection guide.
Figure 2 - Supported databasesThen you have to create an address book and import the contacts from the Excel document or from your database. For more information about this process click on: "Address Books"
Now you have to create your connection type. Ozeki Dialer supports VoIP PBX, VoIP Service and PSTN Gateway telephone connection, GMAIL and SMTP E-mail and for SMS, you can create a connection with SMS modem or SMPP. If you need help with the setup check our tutorials by clicking on: "Connection setup"
In the end before you start calling and sending messages you have to decide whether you wish to convert a text to speech, record a voice message with the built in recorder or upload a previously recorded ,wav audio file.
While sending bulk SMS text messages you can choose from the following types:
Ozeki Dialer makes it possible to reach thousands of contacts easily, automatically call them and send messages with the power of one click. By using the software to do these things automatically, you can maximize the number of daily successful calls, send reminder SMS or E-mail to you clients so you will never miss another opportunity due to human forgetfulness. You can upload your prepared call list to the software by a few clicks and you can start dialing. In this way you can reach your target audience and collect important information fast and effectively.Due to its user-friendly interface, Ozeki Dialer is so simple to use. When you use Ozeki Dialer you can concentrate on your campaigns and on other important details. You will not waste your time on difficult settings and configurations. The interface is so simple, even people without computer background can configure it, we also provide guides and video tutorials to make the setup easier.
Figure 3 - Simple interface
Creating a call listOn Figure 4 you can see the types of addressbooks you can create in Ozeki Dialer.
Figure 4 - Address BooksBy creating a standard address book you can add your contacts one by one to the book or you can choose to upload a contact list. There is nothing easier than selecting an Excel file and uploading a list of telephone numbers to the Ozeki Dialer. You can do this by selecting .xlsx or .csv Excel documents. Connecting your SQL or LDAP database to the Ozeki dialer you can also import a great number of contacts with Name, Phone number and Email address. It is also possible to merge two or more address books so you can have all your contacts in one great address book. With the copy function you can also duplicate your address books, which can work as a backup for example.
Voice message recordingYou can upload a previously recorded audio .wma file or you can choose to record a voice message with the built in voice recorder of the Ozeki Dialer. Just press the Microphone button and start recording, you can listen to your record and it is also possible to record a new one. Converting a text to speech is also possible, just write something into the blank area, hit the Convert text to speech button and play it.
Figure 5 - Text to speech
Detailed loggingYou can configure the logging, it is even possible to disable it. You can specify the log file name and size. You can save it anywhere on your corporate network and compress the file to save space on your storage.
Figure 6 - Configurable loggingAs you can see on Figure 7 the logging is very detailed. You can follow your calls in real time which means you will see if your call is started,answered, declined etc.
Figure 7 - Detailed logging
DTMF transferYour calls can be transferred to a live persion if DTMF response is received. You can enable and disable it anytime you want. Simply add the different phone numbers to the different keypads.
Figure 8 - DTMF transfer
Configuring day and time intervalFinding the right time to call a client or send SMS and E-mail is really hard. With Ozeki Dialer you can setup on which days you want the software to operate. You can even add a specific time interval during a day when the communication is allowed. This way you can contact your clients in the right time, you won't wake them up during the night hours or disturb them while they are having lunch.
Figure 9 - Day and Time interval
System informationYou can monitor your computer CPU, Memory, Network and Disk usage.
Figure 10 - System Information page
Remote accessYou can also access your dialer from a smartphone or tablet.
Figure 11 - Remote access