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How to capture network traffic with Wireshark

This guide explains how you can capture the network traffic with Wireshark. After performing the steps bellow, please send us the log file to Our technical engineers then can look into the files and help you overcome the experienced issues quickly.

With Wireshark you can save the network traffic passing through network cards. First, please download Wireshark from, install and run it (Figure 1).

Figure 1 - Download Wireshark

As the next step select the network interface via which you wish to capture the network traffic (Figure 2).

Figure 2 - Select the network interface

Start the capturing process (Figure 3).

Figure 3 - Capturing

When you wish to stop capturing process, click on Stop button. Then click on Save at File menu (Figure 4).

Figure 4 - Save captured data

Provide a name for the captured data, specify the place where you wish to save the file and click on Save (Figure 5).

Figure 5 - Save captured data

Finally, send us the saved capture data.

Figure 6 - Send us the captured data

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