Connect your phone to the PC with an USB data cable
In order to send or receive SMS messages from your PC, you can attach your phone to the PC with an USB phone-to-pc data cable (Figure 1). The cable can be attached to the USB port of your computer.
Figure 1 - USB cable
After you have installed the driver for your USB data cable, you can verify the existance of the COM port in the windows device manager (Figure 2). The device manager can be opened by Clicking on Start->Control Panel->System. In the system form, select the Hardware tab and click on "Device manager".
Figure 2 - COM port registered by USB data cable
One advantage of using USB connections is that you can attach quite a large number of phones to the same PC with the help of USB hubs available at a low cost. One disadvantage is that you have to install a driver for your cable. Some of the drivers shipped with USB cables have errors and don't allow you to build a reliable system. If you install the driver software shipped with the USB data cable, please use the new "virtual" serial port register in your computer when you configure Ozeki SMS. The name of the new serial port will be COM3, COM4, COM5 or some higher number.
The USB cables available for cell phones are built on a special
chip called USB - Serial Bridge. This chip is located inside the cable
and is powered by the USB port. When you plug your USB cable into the PC the
Windows OS will detect this chip and will ask for the USB
If you experience problems with your USB cable, you might give a thought to the following scenarios:
Possible reason 1:
You have not installed the USB driver that registers the COM port, or you did not select the COM port registered by the USB driver in Ozeki SMS. You might have selected another COM port.
Possible reason 2:
Some other software is using your phone and the Ozeki software cannot connect to it.