SMS modem installation (Ozeki 4G Modem Dual SIM)

The Ozeki 4G LTE SMS Modem Dual SIM is an excellent choice for SMS messaging from two SIM Cards. This is a high speed, professional wireless cellular modem that can choose between two SIM Cards when sending an SMS based on the Sender ID. It operates at 115200 baud, and features excellent support with Ozeki NG 10 and Ozeki 10. It is very reliable. It does not require an external power supply, it powers itself over two USB ports.

What is a 4G modem?

A 4G modem is a hardware device that can provide you connection with a service provider. It requires a SIM card to work. It is mostly used to send out automated or bulk messages.

How does a Dual SIM modem work?

The Ozeki 4G Modem Dual SIM lets you have two separate SIM cards, and when you are sending a message, our software will decide which SIM card to use, based on the Sender ID, which makes it more cost effective and cheaper to send messages, while also having the extra fault tolerance and redundancy of two SIM cards.

How sending SMS through a 4G modem works

This SMS sending solution makes sending SMS messages from your computer possible. This solution consists of a computer with the Ozeki SMS Gateway installed, an Ozeki modem and the recipient's mobile phone. The computer with the Ozeki SMS Gateway application is responsible for compiling the message. It needs an address and a text body. It will submit the SMS message for sending through the Ozeki SMS modem which will communicate with a service provider. The service provider will deliver the message to the address phone number as an SMS message.

diagram of computer connected to ozeki modem that sends sms to phones via 4g
Figure 1 - Send SMS from PC with Ozeki 4G LTE SMS Modem

How to send SMS with a 4G modem (Clear steps)

To send SMS with a 4G modem:

  1. Insert the SIM cards into the modem
  2. Plug the antennas into the modem
  3. Connect the modem to your PC with USB cable
  4. Launch the Ozeki SMS Gateway
  5. Run the sms modem autodetection
  6. Specify the sms phone numbers
  7. Write the text of the SMS message
  8. Click on Send to send the SMS
  9. Review the test SMS message you sent

Ozeki 4G LTE SMS Modem Dual SIM hardware setup (video tutorial)

In this video you will learn how you can set up an Ozeki 4G LTE SMS Modem Dual SIM to send text messages (SMS) using a USB cable. For this setup you need the modem itself, two SIM cards, four antennas and two USB cables (Included in our package). First we insert the SIM card into the modem, then we connect the antenna to the modem as well. Now we can connect the modem with the USB cable to the computer. Once the modem is successfully connected to the PC, the power led will light up to indicate that it is working.

Video 1 - Ozeki 4G Modem Dual SIM setup

Modem Drivers

The modem drivers are available for download after activating your product on myozeki.com

More information about the product

Get the parts that you need to connect the modem successfully

To connect the modem successfully, you need a SIM card, an antenna, a USB cable and the modem itself to set up your Ozeki SMS modem to your PC. (All shown in Figure 2) Make sure that you have all the hardwares that you need to use the modem because every little detail is important.

ozeki sms modem sim card antennas and cables
Figure 2 - Required parts

Insert the SIM card into the modem

The first step that you have to perform is to plug the SIM card into the modem. This procedure is similar to inserting a SIM card to a mobile phone. The SIM card makes the connection between the modem and the network. (Demonstrated in Figure 3)

sim card being inserted into modem contacts facing the print and small icon
Figure 3 - Inserting SIM Card, pay close attention to correct seating

Important settings for SIM card

These settings are very important, and if you do not finish these, your SIM card won't work with Ozeki Gateway One. You must disable your PIN code and redirect phone calls to another phone number. You can do these steps on a normal mobile phone(Figure 4)

important steps
Figure 4 - Set your sim card

Connect the antenna to the modem

After inserting the SIM card, you have to connect the modem to its antennas. Make sure that it is connected correctly in order to get best performance. The function of the antenna is to transmit and receive signals. (Shown in Figure 4)

antennas being attached to the modem
Figure 4 - Attaching antennas

Insert the USB-C cable into the modem

The next step is to insert the USB-C cable into the modem. This will supply power to the modem from the computer, so it is advised to use a perfectly working cable to avoid disconnections. (Figure 5)

usb type c connector connected to the port labeled type c on the modem
Figure 5 - Connecting USB-C to modem

Insert the USB-A cable into the modem

Insert the USB-A cable into the modem. This will connect the modem to your computer, so it is advised to use a perfectly working cable to avoid disconnections. (Figure 6)

usb type a cable connected to the modem
Figure 6 - Connecting modem to PC via USB-A

Plug the USB cable into your computer

Lastly, the other ends of the USB cables have to be connected to your PC. Plug them into your computer (As you can see on Figure 7)

usb cable connected to the modem and the computer
Figure 7 - Connecting modem to PC via USB

Ozeki 4G LTE SMS Modem Dual SIM Software setup (video tutorial)

In this video you will learn how you can set up an Ozeki 4G LTE SMS Modem Dual SIM to send text messages (SMS) with Ozeki SMS Gateway. For this setup you need the modem connected to your PC. You have to open SMS Gateway in Ozeki Software Platform, add a new connection and install SMS modem. Once you have installed the modem, you can start sending text messages from your Ozeki 4G Dual SIM modem.

Video 2 - Ozeki 4G Modem Dual SIM software setup

Install the Ozeki Modem Driver

After downloading the above specified driver and extracting it, open the executable file (Example can be seen on Figure 8)

installer in red square
Figure 8 - Install Ozeki Modem Driver

Proceed with Installing

After starting the executable file, you will have to press the Install button to continue with the process. (Visible on Figure 9)

install button in red square
Figure 9 - Press Install

Open Ozeki 10 SMS Gateway App

Once the installation has finished, open Ozeki 10 and start the SMS Gateway Application (Visible on Figure 10)

if you have not yet downloaded Ozeki 10, you can download it here: Ozeki Installer Download Page

ozeki 10 software showing sms gateway
Figure 10 - Open Ozeki SMS Gateway

Add a new connection

Once you have started the Application, look for a clickable element named "Add new connection" in "Connections" group, it should be on the left (As you can see on Figure 11)

ozeki sms gateway showing connections add new connection in red square
Figure 11 - Add new connection

Install a new SMS Modem

The next window lists you all the connections that you can create in the SMS Gateway application. Now you have to look for the Wireless connections install list and select the SMS modem install item by clicking on the Install link. This will allow you to use the modem in the Ozeki SMS Gateway. (Demonstrated in Figure 12)

adding connections sms modem install in red square
Figure 12 - Install new SMS modem

Set a name for your modem

You have to set a name for your Modem. You can leave the default value as well, but it's recommended to set a good name so you can distinguish modems easily. (Figure 13)

connection name settings
Figure 13 - Enter a custom name

Select the Port

Once you have decided what name to set for the Modem, you have to select the Port of the modem, you will have to look for "Ozeki Modem Port", if it's not showing, check if you have installed the drivers correctly and try to flip the USB-C connector (Figure 14)

serial port menu where ozeki modem port is selected
Figure 14 - Select Ozeki Modem

Autodetect properties

In the installation menu, at the General tab, you can find the Serial port groupbox. In Port combobox you need to select the port where you connected the modem. For autodetection, just click on the Autodetect button. The Autodetect button will recognize your device if it is connected properly. (Figure 15)

autodetect button in red square after serial port
Figure 15 - Click autodetect

Check the information

This Autodetect option will detect your modem, and if it is connected right, the following window should show up with information about your connected modem and SIM card. You can check in this window that every detail is right with the hardware and the SIM card, just to make sure that you are using the proper hardware. Click the Ok button if you finished reading. (Figure 16)

ok button in red square after autodetect has been pressed
Figure 16 - Details of the detected modem

Select the SMS options

Select the SMS options next to General option, so you can start configuring your Dual SIM modem (Figure 17)

sms option in red square between general and advanced option
Figure 17 - Select SMS option

Open Dual SIM settings

You can set your Dual SIM settings under the Dual SIM dropdown menu, open it (As seen on Figure 18)

dual sim dropdown in red square
Figure 18 - Dual SIM dropdown

Enable Dual SIM

If you want to use both SIM cards, you have to enable Dual SIM (Figure 19)

dual sim dropdown where enable dual sim is selected
Figure 19 - Enable Dual SIM

Set second SIM card number

Enter your second SIM card's phone number, you can find this on the package you received your SIM in (Figure 20).

dual sim phone number field being selected
Figure 20 - Set second SIM card number

Set the receive mode

For this setup, I recommend to set the modem into the "Receive on both" option, so you can see in the events when it changes networks. Receive mode is responsible for how the modem handles incoming text messages. The Ozeki SMS Gateway has 4 receive modes for dual sim modems that can use both of the SIM cards or just one. (Figure 21)

  • Receive on both changes SIM cards every minute, text messages may appear a bit late.
  • Receive on SIM1 will only show messages sent to SIM1.
  • Receive on SIM2 will only show messages sent to SIM2.
  • Receive where last sent will only show messages sent to the SIM that was last used for sending messages.

receiver mode select dropdown where receive on both is selected
Figure 21 - Setting receiver mode

Finish the installation

Once you are done with setting up the modem, you have to click the Ok button at the bottom to finish setting up the modem (Can be seen on Figure 22)

sms modem installer menu where ok button is in red square
Figure 22 - Press OK in SMS modem installer

Enable SMS Modem Connection

At this point, you have an SMS modem connection in the SMS Gateway application. To handle SMS messages with this connection, first, you need to enable the connection (Figure 23) by turning on the switch button in the connection details window. The green color shows that you enabled SMS modem connection. Important to note that you can't ignore this step because it is required to have an enabled connection to send SMS.

switch under connection tab connection field
Figure 23 - Enable SMS modem Connection

Check if you have a connection

If you can see both SIM cards, SIM1 and SIM2 connect to the network and have a good signal, you are good to go, you can proceed to the next step. This step may take a few minutes. (Visual aid is on Figure 24)

event log where both sim cards have good connection
Figure 24 - Check if both SIM cards could connect to the network

Navigate to the Test panel

You can send test messages on the Test panel to specified recipients, to select, look for the option "Test" at the top of the SMS Gateway details panel (Seen on Figure 25)

test option in red square
Figure 25 - Select Test option

Fill the recipient's address and test message

After you enabled the connection, opened the Test tabpage. It has a General tab, select it and you will find the Recipient and SMS groupboxes. To send the SMS, you need to type the phone number of the recipient into the To: textbox. After that, just type the test message to the SMS groupbox. This message will be sent as an SMS to the previously given address. You can write whatever you want. (Figure 26)

sms gateway details add recipient and sms body
Figure 26 - Enter the SMS details

Send the SMS

If you are ready to send the SMS message, just click on the Send button (Figure 27).

send button in red square
Figure 27 - Press Send

Check the test message

If you did everything in the right way, the message will be received by the recipient, as you can see in the test phone. This message is a simple SMS, just like the ones that you would get from other people. This shows you that you are ready to use the Ozeki SMS Gateway and the Ozeki Modem for your purposes. (Figure 28)

text message on phone with the message we sent
Figure 28 - Test Message on Phone

Summary

As you can see in the guide, the Ozeki SMS Modem works really well with Ozeki SMS Gateway. Using them together lets you send messages from your computer, helping your company to grow bigger. You can use this to send out automated or bulk messages. After you went through the steps, got the needed hardware and software, you will be able to send SMS using your computer.

More information