GSM Device - Connection Errors

I have downloaded your Ozeki trial demo version s/w for windows. In device configuration option, there is a Siemens TC35 option available but my tc35 module is not detected by ozeki server by simple serial 9pin cable.

Answer:

We have tested the Siemens TC35 with the traditional 9pin serial port cable many times. I am sure we can get it working. I suggest that you go over the following webpage and if your problem remains unsolved, let me know:

https://ozeki.hu/p_159-sms-for-windows-trouble-shooting.html

As a fast resolution here is what I would try:

- I would change the port speed to 19200 or 9600.
- I would try a different COM port if there is one in spare.
- I would test the communication using hyper terminal
- I would check for software conflicts. If another program is installed that uses the same port Ozeki SMS cannot turn to the device. Uninstall these programs or make sure they are not using the phone one of the following softwares:

  • GSM software kit
  • fax software
  • pda synchronization tools
  • other SMS software you have previously installed, phone managers

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